Customer
Service
At CORUM, our customers come first. On this page, you’ll find all the information you need to make the most of your watch.
Whether you’re looking for details about our after-sales services, the warranty, your watch’s user manual, or maintenance tips, everything is gathered here to make your life easier.
After Sale
services
A CORUM timepiece is an investment for which each owner should care about its maintenance with an official CORUM service center. A watch is a high-precision instrument manufactured with hundreds of parts. In order to preserve the longevity and the quality of your watch, our authorized repair centers will provide an excellent service and the necessary maintenance to your treasured CORUM timepiece.
Although CORUM movements are assembled with the utmost care, their accuracy can be affected by the influence of gravity, magnetic fields, shocks and most probably by ageing oils. Also the water resistance may be impaired by the ageing of gaskets or by an accidental shock.
To preserve the performance and precision of your watch, a complete service is recommended every 3 to 5 years, depending on the conditions of use. We also invite you to have an annual check carried out by one of our authorized service centers.
Protect
your watch.
Your CORUM timepiece has undergone rigorous quality control in accordance with the most exacting standards of the Swiss watchmaking industry. The warranty is valid for two years from the date of purchase and covers any manufacturing defects, provided that your CORUM timepiece was purchased from an authorized CORUM retailer.
Register your watch online and enjoy a two-year extended warranty, enhanced by a tamper-proof, digital and exclusive blockchain certificate that guarantees its authenticity, forever.
To do so, simply scan the QR code on your warranty card and follow the instructions. Enter your email address to receive a security code. Once confirmed, your timepiece will appear—yours and yours alone. You will then enjoy an extended four-year warranty, along with your blockchain certificate! (Powered by Origyn)
Welcome to the new era of biometric warranty.
Watch
Manuals
A luxury watch is not just an accessory. It is a masterpiece of precision, engineering, and horological expertise. Every piece by CORUM deserves careful and knowledgeable handling.
The user manual plays a central role in this experience. It helps you understand the unique features of your model and make full use of its functions safely.
Improper handling can affect a complex movement. Having the correct manual ensures optimal use from day one and helps preserve the performance and longevity of your watch.
To assist you every step of the way, we provide official user manuals in digital format. Find your manual below by selecting your model and enjoy your luxury watch to the fullest.